Dont fall for council tax scam says Trading Standards

People in Monmouthshire are being warned about a scam where people are persuaded to give away their bank details after being told they are due a council tax refund.

Monmouthshire County Council's Council is warning residents about phone calls from people claiming they represent the council.

Phil Glanville, Monmouthshire County Council's Head of Trading Standards, said:

"Our Council Tax department received an enquiry from a gentleman who was called by someone who said he had been selected for a reduction in the council tax banding on his house and as a consequence was due a refund in the region of £3500.00.  All he had to do was provide his bank details so that the refund could be processed.  

"Fortunately, the gentleman was suspicious of this apparent good fortune and checked it out with our council tax office.

"This is a scam and council tax payers should be aware that they must never divulge their bank details over the phone in this way.

"Council tax payers are formally advised by letter from the council if any refund is due.

"We are aware of similar scams and people should be sceptical of any promise of a cash windfall that sounds too good to be true.

"If anyone is approached in this way they should report it to the local Trading Standards Office.  Monmouthshire County Council's Trading Standards can be reached on 01633 64102."

To discuss any aspect of council tax in Monmouthshire, telephone the council on 01633 644630 or email: counciltax@monmouthshire.gov.uk .